REFUND POLICY
At Dapify, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may request a refund within 7 days of receiving your product, subject to the terms outlined below.
2. Eligibility for Refunds
To be eligible for a refund, your item must meet the following criteria:
- It must be returned within 7 days of receiving the product.
- The item must be unused, in its original packaging, and in the same condition that you received it.
- Proof of purchase (such as an order number or receipt) must be provided.
3. Non-Refundable Items
The following items are not eligible for refunds:
- Products that have been used or are not in their original condition.
- Personalized or custom-made items.
- Digital products or downloadable content.
- Sale items or gift cards.
4. Refund Process
To request a refund, please follow these steps:
- Contact Us: Reach out to our customer service team at [Your Contact Email] or [Your Contact Phone Number] to request a refund. Please include your order number and a brief description of the reason for the return.
- Return Instructions: We will provide you with instructions on how to return the product. You are responsible for the cost of return shipping.
- Return Shipping: Ship the item back to us using a trackable shipping method. We are not responsible for any items lost or damaged in transit.
- Inspection: Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria.
- Refund Issuance: If your return is approved, we will process the refund to your original payment method. Please allow [5-7] business days for the refund to appear on your account.
5. Exchanges
If you would like to exchange an item instead of receiving a refund, please contact us at [Your Contact Email] to discuss available options.
6. Contact Information
If you have any questions about our 7-Day Refund Policy or need assistance with a return or refund, please contact us at:
Dapify
[Your Contact Email]
[Your Contact Phone Number]
[Your Mailing Address]
Feel free to modify the policy according to your business requirements. It’s always a good idea to ensure that the policy aligns with local regulations and customer expectations.